Frequently Asked Questions

Find answers to the most common questions about our stamping products and services in Zimbabwe.

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Common Questions About Our Stamps & Services

What types of stamps do you offer?

We offer a wide range of stamping solutions including:

  • Company Stamps: Custom stamps with your business name, logo, and contact details
  • Date Stamps: Trodat models including 2910, 4727, 4913, 5460, and more
  • UV Security Stamps: Invisible ink stamps for document security and event entry
  • Notary Seals & Embossers: Professional seals for legal documents
  • Traditional Hand Stamps: Cost-effective stamps with custom handles
  • Custom Trodat Models: Self-inking stamps with personalized text and logos
What is a UV security stamp and how does it work?

A UV security stamp uses specially formulated invisible ink that is only visible under ultraviolet (UV) light. Under normal lighting conditions, the stamp mark is completely invisible. When exposed to a UV torch or black light, the mark becomes clearly visible.

Common uses include:

  • Event entry and re-entry verification
  • Document security and anti-counterfeiting
  • Confidential document marking
  • Inventory and asset marking
  • Ticket authentication
What is the difference between self-inking and traditional hand stamps?

Self-Inking Stamps: These stamps have a built-in ink pad that automatically re-inks the stamp after each impression. They are ideal for high-volume, repetitive stamping and offer clean, consistent results without the need for a separate ink pad.

Traditional Hand Stamps: These stamps require a separate ink pad. They are more cost-effective for low-volume use and offer the flexibility to use different ink colors by switching pads. They are also available in custom sizes and with wooden or plastic handles.

How do I order a custom stamp?

Ordering a custom stamp is simple:

  • Choose your stamp type: Self-inking, traditional hand stamp, or UV security stamp
  • Provide your text: Let us know what text you want on your stamp (name, address, logo, etc.)
  • Select your ink color: Choose from standard colors or specialty inks
  • Specify dimensions: We offer various sizes including 60x40mm, 58x22mm, 74x36mm, and custom sizes
  • Contact us via our enquiry form or call +263 719 455 454 to place your order

We will provide a proof for approval before production.

Do you offer delivery across Zimbabwe?

Yes, we deliver to all major cities and towns across Zimbabwe, including:

  • Harare (Main Branch: 4th floor Equity Building, Rezende)
  • Bulawayo (Branch: Suite 10, Sunninghill Building, Cnr 14th Avenue & Fife Street)
  • Mutare
  • Gweru
  • Kwekwe
  • Masvingo
  • Chinhoyi
  • Marondera

Contact us for delivery times and rates to your specific location.

What is the turnaround time for custom stamps?

Our standard turnaround times are:

  • Standard orders: 1-2 business days
  • Custom designs with logos: 2-3 business days
  • UV security stamps: 3-4 business days
  • Notary seals & embossers: 2-3 business days
  • Bulk orders (10+ stamps): 5-7 business days

Express service is available for urgent orders at an additional cost. Contact us for more details.

What ink colors and types are available?

Standard Colors: Black, Blue, Red, Green, and Purple

Specialty Inks:

  • UV Invisible Ink: Visible only under UV light
  • Quick Drying Ink: Dries within 3-10 seconds, smudge-free
  • Water-Resistant Ink: Once dry, provides excellent water resistance
  • Fabric Ink: For stamping on textiles and clothing
  • Glossy Paper Ink: Specially formulated for coated papers
Can I get a stamp with my company logo?

Absolutely! We can create custom stamps featuring your company logo, signature, or any graphic element. Here's what we need:

  • High-resolution image of your logo (PNG, JPEG, or vector format)
  • Your preferred stamp size
  • Any accompanying text
  • Your ink color preference

We will prepare a digital proof for your approval before production to ensure the design matches your expectations.

How do I maintain and refill my self-inking stamp?

To maintain your self-inking stamp:

  • Store the stamp in a cool, dry place away from direct sunlight
  • Clean the stamp plate occasionally with a soft cloth and stamp cleaner
  • When impressions become faint, it's time to refill the ink

Refilling the ink:

  • We stock genuine replacement ink cartridges for all Trodat and Colop models
  • Contact us to order the correct refill cartridge for your specific model
  • Installation is simple and quick—we can guide you through the process
What is the difference between Trodat, Colop, and Parnami stamps?

Trodat: A premium Austrian brand known for high-quality self-inking stamps, date stamps, and notary seals. Trodat stamps are durable, eco-friendly (made from recycled materials), and feature easy ink cartridge replacement. Popular models include 4727, 4913, 5460, and 2910.

Colop: Another leading Austrian brand offering high-quality self-inking stamps. The C60 model is popular for large office stamps with logo capabilities.

Parnami / Prime: A cost-effective alternative that offers durable, none self-inking date stamps. These are ideal for businesses looking for quality stamping at a lower price point.

Contact Us

Still Have Questions?

Get in touch with us and we'll be happy to help!

Find Us

One Stamp Shop

+263 719 455 454

[email protected]

We accept

Cash

Bank Transfers